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Lisa---no last name given by agreement---in conversation in front of the front entrance to UA, a former university student dormitory. Waterloo, Ontario, Canada. 30 November 2021. UA is an interim project operated by the Working Centre of Kitchener, a community based nonprofit venture, in partnership with the Region of Waterloo, a government body. Both organisations are responding to the rapid increase in homelessness in the region. UA can house up to eighty individuals and has six to eight people on staff for each of the three daily shifts. Most but not all of the residents have drug addictions and mental health concerns. Some individuals have moved to other supported housing while many of the current residents have been living at UA for a year. Lisa has given permission to use this photo.